Question 1

What does Optimus Reframe do?

Accepted Answer

Optimus Reframe provides independent property damage inspections and case evaluations for homeowners across Florida. We coordinate, evaluate, and document property damage including water damage, mold, fire/smoke, and storm damage. We then assign licensed independent contractors when a case is viable. We are NOT a contractor and do NOT perform repairs.

Question 2

Is Optimus Reframe a contractor or public adjuster?

Accepted Answer

No. Optimus Reframe is an independent inspection and technical evaluation platform. We do not perform repairs, mitigation, or act as a public adjuster. We use AI-powered analytics and coordinate with licensed professionals to evaluate property damage across Florida.

Question 3

What areas does Optimus Reframe serve?

Accepted Answer

Optimus Reframe serves all counties across the entire state of Florida, United States.

Question 4

How does the AI property inspection tool work?

Accepted Answer

Our free AI-powered pre-assessment tool allows homeowners to upload photos of property damage and receive an initial orientative analysis. The tool collects basic information, analyzes images, reviews insurance policy documents, scores the case viability, and helps schedule an in-person inspection if needed. Available in English and Spanish.

Question 5

What types of property damage do you inspect?

Accepted Answer

We inspect water damage (leaks, flooding, pipe bursts), mold growth and contamination, fire and smoke damage, and storm damage (hurricane, wind, hail) in residential properties across Florida.

Question 6

Does Optimus Reframe handle insurance claims?

Accepted Answer

Optimus Reframe does not file or manage insurance claims directly. However, we review homeowners insurance policies to identify relevant coverages, limits, and deductibles. We provide IICRC-standard documentation that can support your insurance claim process. Coverage confirmation depends on the carrier's analysis.